FAQ

How long does shipping take?

Standard delivery usually takes 7–12 business days depending on your location. You will receive a tracking number once your order has been shipped.

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Do you ship internationally?

Yes, we ship to Europe, Usa, Canada, UAE, South Korea, Malaysia, Singapore, Japan, Hong Kong, Australia and New Zeland, our items have free shipping, we ship your order from the warehouse closest to your location, whenever possible, to ensure faster delivery.

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Are there any customs fees?

No, all customs fees are fully covered by the store.

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How can I track my order?

Once your order is processed, you will receive an email with a tracking link to follow your package in real time.

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What happens if the item arrives defective?

All our products are quality-checked before shipping. We offer a 30-day guarantee covering manufacturing defects or items damaged during delivery. Please contact us within 7 days of receiving your order if you notice any issues. For electronic items, long-term warranties may vary depending on the supplier.

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About us

DryLux is an Italian company that collaborates with international suppliers to offer its customers quality hair dryers and accessories at an affordable price.

 

 

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